Frequently Asked Questions

1. What is QuarkLeads Lead Management System?

QuarkLeads Lead Management System captures leads in real time, auto-assigns them, tracks every interaction, and moves them through a customizable pipeline—helping you convert faster with less effort.

Because without it, leads can get delayed, missed, or lost. QuarkLeads ensures instant lead capture, smart routing, timely follow-ups, and higher conversions—giving growing businesses the speed and structure they need to close deals faster.

QuarkLeads captures leads from your website, landing pages, or ads and instantly organizes them in your dashboard. From there, it tracks their behaviour, scores them, assigns them to team members, and triggers automatic follow-ups — all in one place.

Leads are automatically captured through form submissions, ad campaigns, integrations (like Facebook, Google Ads), or manually added. No more copy-pasting — everything flows in automatically.

QuarkLeads are built for speed, simplicity, and results — unlike traditional lead systems that are often bulky, slow, or overly complex.

  • Faster Lead Capture: Instantly collects leads from forms, ads, and campaigns.
  • All-in-One System: Combines CRM-lite, ERP basics, and lead tools in one dashboard.
  • Clean Interface: No clutter. Just what your team needs to close faster.

With built-in reminders, task assignments, and email follow-up automation, Quarks ensures no lead gets missed or delayed

Absolutely. Each lead is tracked through custom sales stages like New, Contacted, Qualified, Converted, or Lost. You can view the complete journey at a glance.

QuarkLeads automatically scores lead based on their activity (clicks, opens, visits, replies, etc.). High-scoring leads are more likely to convert — so you know who to prioritize.

Leads are neatly organized in a searchable, filterable dashboard. You can filter by source, score, status, rep, date, or campaign.

While others give you dashboards, QuarkLeads gives you deals. It’s built for speed, automation, and smart lead scoring—so your team focuses only on leads that convert.

Yes. QuarkLeads uses encryption, secure cloud storage, and role-based access to keep your lead data safe and private

From website form submissions to WhatsApp inquiries, cold calls to referrals—QuarkLeads handles all types of inbound and outbound leads.

Definitely. Whether you’re a one-person team or a growing startup, QuarkLeads scales with your business and simplifies lead management.

Yes. QuarkLeads works smoothly on mobile, so your sales team can track and respond to leads on the go.

By automating routine tasks, reducing manual data entry, and helping sales reps focus only on high-potential leads, QuarkLeads boosts efficiency and conversion.

A CRM (Customer Relationship Management) system helps businesses manage interactions with current and potential customers by storing contact info, tracking communication, and organizing sales activities

QuarkLeads is a complete and standalone lead conversion system. CRM is only a subset of QuarkLeads. It also includes instant lead capture, automated follow-ups, calling, WhatsApp integration, and real-time alerts—all tightly connected to help you close deals faster without needing any other tool.

A lead management system focuses on early-stage prospects. A CRM handles the full customer journey — from first contact to post-sale support and upselling

Modern CRMs (like Quarks) are built for all team sizes. Small businesses can use them to stay organized, while large teams benefit from scalable features and collaboration tools.

The built-in CRM in QuarkLeads is lightweight, fast, and focused. It centralizes lead data, tracks conversations, automates tasks, and provides your team with a simple yet powerful pipeline view—without unnecessary clutter

Yes. QuarkLeads supports team collaboration — anyone with access can update lead details, leave notes, or check the activity history, so everyone’s on the same page.

Absolutely. You can create custom sales pipelines and stages in QuarkLeads that match your unique sales workflow.

Yes. Team members can assign tasks, share notes, and update lead statuses in real time for seamless coordination

Yes. The platform is fully responsive, letting your team manage leads, follow-ups, and pipelines easily from their phones.

Yes. The platform is fully responsive, letting your team manage leads, follow-ups, and pipelines easily from their phones.

Yes. Quarkleads offers a visual sales pipeline where you can move deals through custom stages like New, Contacted, Demo Booked, Closed, etc. It helps you track sales progress easily.

Yes. You can instantly filter contacts by stage, source, tag, rep, score, or status — making it easy to segment and prioritize your database

Yes. QuarkLeads supports team collaboration — anyone with access can update lead details, leave notes, or check the activity history, so everyone’s on the same page.

An ERP system is software that helps businesses manage and integrate core functions like sales, inventory, HR, tasks, and operations — all from one central platform.

Even small teams need to stay organized. ERP tools reduce manual work, streamline operations, and give real-time visibility into projects, teams, and customer workflows.

Yes. QuarkLeads offers lightweight ERP tools such as team task management, performance tracking, internal workflows, lead assignments, and pipeline monitoring — all within one platform.

You can create tasks, set deadlines, assign them to users, link tasks to leads or deals, and track progress from one dashboard.

Yes. Add users, assign roles, and monitor team activity and performance in real time—everything in one place

Absolutely. You can automate internal processes like onboarding, task assignment, follow-ups, or project updates using smart triggers and workflows.

QuarkLeads uses ERP-style workflows to connect what happens after leads convert: task assignment, team coordination, service delivery, and billing. It ensures seamless handoffs between sales, support, and operations all within one integrated platform

Yes. You get built-in performance tracking, task completion reports, lead-to-deal reports, and user activity logs — helping you to analyze the team output and business flow.

Yes. Beyond sales, you can use QuarkLeads to manage onboarding tasks, service delivery, support requests, recruitment, or internal project tracking.

Yes. It adapts to your size—whether you’re scaling from a small team to an enterprise, the system grows with you.

Yes. You can automate repeating tasks like follow-ups or reviews, so nothing needs to be scheduled manually each time.

Yes. You get instant notifications and reminders before tasks are due — keeping everyone aligned and on time.

Very fast. QuarkLeads is designed to be intuitive — most users start managing tasks and workflows within the first few minutes

Yes. Leads from your website forms, Facebook Ads, Google campaigns, WhatsApp, and landing pages all flow into QuarkLeads instantly—no manual entry, no missed opportunities.

Onboarding is instant. Most teams go live within 10 minutes—with leads, alerts, and pipelines all ready to go

The Instant Call feature auto-dials new leads the moment they are captured—helping you respond in under 10 seconds.

Studies show that leads contacted within the first minute are 21x more likely to convert. Instant calling gives you that edge before competitors even respond

No. Quarkleads automatically connects your sales team with the lead through its Instant Call system—zero delay, zero manual steps

Yes. You can set routing rules so that calls go to available team members based on priority, source, or region.

You can set automated follow-up actions—like WhatsApp messages, task creation, or retry logic—ensuring no lead is lost.

Yes. Whether your team is using mobile or desktop, QuarkLeads can trigger calls instantly on any registered device.

Yes. All calls are logged with timestamps, call duration, and follow-up status—so you can track performance and accountability.

It depends on your plan, but QuarkLeads is optimized for high-volume calling—perfect for sales-heavy teams.

Yes. QuarkLeads supports integrations with major dialer and cloud telephony providers, so you can continue using your preferred tools

Yes. Alongside the call, you’ll get instant alerts—email, push, or in-app—so you’re always ready to connect.

QuarkLeads queues and distributes instant calls smartly to available agents—ensuring no lead is left unattended, even during high-volume periods.

QuarkLeads connects your team to a lead within 5–10 seconds of form submission—cutting typical response time by 95% compared to traditional CRMs.

It depends on your subscription. Instant Call is included in mid to premium plans—customized for businesses that prioritize speed-to-lead.

Any business where response speed impacts conversion—like real estate, education, finance, and B2B services—sees massive gains with Quarks Instant Call.

While others may take minutes or require manual clicks, QuarkLeads auto-connects your sales team to the lead within seconds—no login, no CRM delay, no wait. It’s built to convert leads the moment they land.

Call automation in QuarkLeads means leads are instantly connected with your sales team without manual dialing—calls are auto-triggered the moment a lead is captured

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No. QuarkLeads works with built-in telephony or connects with your existing dialers—fully automating the call flow without needing separate software.

QuarkLeads can automatically retry the call or trigger a follow-up via WhatsApp, SMS, or task creation—ensuring no lead goes cold.

Within 5–10 seconds of lead capture. Quarkleads is optimized for speed, helping you engage before competitors even see the lead.

Yes. You’ll get insights on call status (answered/missed), call duration, and agent response time—all within your dashboard.

Yes. You can schedule call hours or set time-based restrictions to ensure automated calls are made only during working hours

QuarkLeads uses encrypted call routing and secure APIs. All call data is safely logged and stored in compliance with privacy regulations.

“Instant Call” is a specific real-time trigger for new leads. “Call Automation” covers a broader range of scheduled, rule-based, or status-driven auto-calls.

It lets you automatically or manually set future tasks, calls, or messages to re-engage leads who didn’t convert on the first try.

QuarkLeads tracks lead activity and creates automated reminders for your team—so no follow-up is forgotten or delayed.

Yes. Based on lead behaviour and historical engagement , QuarkLeads can suggest smart follow-up windows to boost your chances of a response.

QuarkLeads acts like an extra teammate—handling follow-up scheduling so your small team can focus on conversations, not chasing reminder

With real-time lead ownership tracking, once a follow-up is scheduled or completed, it’s visible to the whole team—no duplicate effort.

Yes. You’ll receive notifications via email, dashboard alerts, and even optional WhatsApp alerts when a follow-up is due or missed.

Unlike calendars or sheets, QuarkLeads  actively tracks, reminds, triggers, and routes follow-ups—freeing you from manual errors or oversight

It doesn’t just remind—you can auto-trigger WhatsApp, calls, or emails instantly.

It automates multi-channel follow-ups—WhatsApp, calls, email—based on lead behaviour.

You don’t set tasks— QuarkLeads does it for you, at the perfect time, across the right channel.

Instant alerts notify you in real time the moment a lead submits a form, makes a call, replies on WhatsApp, or becomes inactive—so you can act fast.

You’ll receive alerts within seconds of the lead’s action, via WhatsApp, email, or your dashboard—no delays, no refresh required

Yes. QuarkLeads integrates with WhatsApp to instantly notify you of new leads, missed calls, and upcoming follow-ups right inside your WhatsApp chat.

You’ll get alerts for lead form fills, missed calls, WhatsApp messages, unread responses, inactivity, overdue follow-ups, and more

Yes. You can fully customize your alert preferences by lead type, urgency, action type, or even by role within the team.

Yes. Each agent or team member gets alerts relevant to their assigned leads only—keeping everything streamlined and secure.

When you reply in seconds—not hours—you win the lead’s attention first. Real-time alerts help reduce drop-offs and increase closures.

You can easily mute, pause, or limit certain notifications without turning off the entire alert system.

Not at all. You get notified for missed calls, unread messages, inactive leads, follow-up due dates, and team performance issues—everything that impacts closure.

Your team reacts faster, misses fewer opportunities, and closes more deals—all because they’re notified exactly when it matters.

Absolutely. Whether you’re solo or have a team of 50, alerts ensure every lead is addressed on time—no one falls through the cracks.

We offer onboarding sessions, help guides, chat support, and video tutorials to ensure your team gets up and running smoothly.

Yes, it’s designed with multilingual support—perfect for real estate teams spread across diverse regions in India

Yes. Using identifiers like email or phone number, QuarkLeads flags or merges duplicates to maintain clean lead data and prevent overlap

Absolutely. QuarkLeads shows source-based reporting, so you can track which ad platform, form, or campaign is giving you the best ROI.

QuarkLeads allows you to set user permissions based on roles—such as Admin, Sales Executive, or Manager. This ensures team members access only what they need, keeping your lead data safe and organized

QuarkLeads offers flexible pricing plans based on your business size, feature needs, and lead volume. Common tiers include Starter, Professional, and Enterprise—with increasing access to automation, integrations, and reporting tools.

QuarkLeads usually offers a free trial or demo so you can explore the core features before making a purchase

The Starter Plan is ideal for small businesses. It covers essential lead capture, basic automation, and limited user access—perfect for getting started without complexity.

Yes. QuarkLeads supports 2FA to add an extra layer of security for all users, especially admins and data managers

Each client or project is siloed using role-based access and segmentation, ensuring no cross-access or data mixing

In the rare event of a threat, the QuarkLeads team follows a strict incident response policy, acting within hours to secure data, alert users, and resolve issues.

Yes. QuarkLeads maintains automated backups and offers data recovery options for a limited period. If leads or records are deleted accidentally, you can request restoration through the admin panel or support team.

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