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Role-Based Access Control

Organize Your Team. Secure Your Data. Empower Everyone — Appropriately.

QuarkLeads Leads

Superadmin

Full System Control

  • Access to all modules, settings, and user management

  • Add/remove users, assign roles, and control team permissions

  • Full visibility into every lead, campaign, and performance metric

  • Ideal for business owners, founders, or top-level managers

Agent

Hands-On with Leads, Minimal Distraction

  • Access to assigned leads and basic lead management features

  • Can update lead status, add notes, and communicate with leads

  • Limited view of campaign settings and no access to system configuration

  • Ideal for sales agents, telecallers, or client-facing executives

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Marketing Team

Campaign Creators

  • Can create, launch, and track email/SMS campaigns
  • Access to analytics, segmentation, A/B testing tools
  • No access to critical user settings, lead ownership transfer, or billing
  • Ideal for marketers, outreach teams, or campaign managers
  •  

Automated Lead Capturing

No More Manual Work . Just Hot, Actionable Leads

Lead Assigned

Capture Leads Automatically from Any Source

  • Website contact forms
  • Chatbots and popups
  • Lead generation ads (Meta, Google)
  • Embedded forms and surveys.

Instant Assignment &
Tagging

  • Auto Campaign Tagging

  • Rule-based Agent Assignment

  • Rule-based Team Assignment

  • Automated Follow-up Workflow

Lead Intelligence from the First Touch

  • Source data (campaign, form, referrer)

  • Location and browser/device info

  • Timestamped interaction history

  • Engagement score (if configured)

Real-Time Notifications

Never Miss a Lead. Never Miss a Beat.

Instant Notifications that Drive Instant Action

  • New lead submissions
  • Lead assignment or status changes
  • Follow-up reminders
  • Missed lead alerts
  • Team response time breaches

Real-Time Performance
Reports

  • Lead conversion rates

  • Response time by agent or team

  • Lead source performance

  • Funnel drop-off points

  • Daily/weekly/monthly stats

Scheduled Reporting, Your Way

  • Daily at a specific time
  • Weekly summaries to stakeholders
  • Monthly performance snapshots
  • Daily at a particular  time
  • Instantly when needed

Subscription-Based Access

Flexible plans for Every Growth Stage

Subscription Leads

Feature Access Based on Subscription Level

  • Access control by role and subscription
  • Scalable limits on leads, users, and automations
  • On-demand feature unlock with instant plan upgrade refine all points in one line

Hassle-Free Upgrades & Cancellations

  • Immediate access to upgraded features
  • Prorated billing adjustments
  • Cancel anytime — your data stays safe
  • Transparent pricing with no hidden fees
  • Seamless plan switching without downtime

Automated Billing &
Invoicing​

  • Monthly & annual billing options

  • Auto-renewals with email reminders

  • Downloadable invoices from your dashboard

  • Secure payment gateway integrations (Stripe, Razorpay, etc.)

Lead Assignment & Tracking

Route, Track, and Close Leads Smarter

Smart Lead Distribution

  • Role-based logic (e.g., marketing, sales)

  • Geography or region

  • Lead source/channel

  • Availability or workload

Transparent Ownership

  • Agents instantly get notified of new leads

  • Admins can reassign leads with one click

  • Activity logs show full assignment history

  • Admins can reassign leads with one click

Real-Time Tracking Dashboard

  • Visual status indicators: New, In ,Won, Lost

  • Timeline of every touchpoint .

  • Instant updates when a lead is moved .

  • Seamless team notifications on lead activity

Secure Authentication

Protect Your Leads, Users & Data With Industry-Leading Security

Enterprise-Grade Login Security

  • Encrypted Credentials: All passwords and tokens are hashed using industry-standard algorithms.

  • HTTPS Everywhere: Every interaction is protected with SSL encryption, securing data in transit.

  • Session Management: Smart session expiration and logout options to prevent unauthorized access.

Multi-Factor Authentication (MFA)

  • OTP via email or SMS

  • OTP app-based authentication (Google Authenticator, Authy)

  • Admin-enforced or user-enabled option

  • App-based OTP (Google Authenticator, Authy)

  • Flexible Options: Admin-enforced or User-enabled

Role-Based Login
Access

  • Agents and team members access leads assigned to them

  • Role-based controls ensure security

  • Isolated environments prevent data leakage

  • Managers access team performance

  • Clients access only their data

  • Superadmins access everything

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