Refund Policy

Last updated: June 12, 2025

At QuarkLeads.com, your satisfaction is our priority. While we strive to deliver high-quality lead generation services, we understand there may be instances where a refund request is necessary. This Refund Policy outlines the conditions and procedures for requesting a refund.

Refund Eligibility

We offer refunds under the following circumstances:

1. Service Delivery Issues

If we fail to deliver services as promised in your agreement or as outlined on our website, please contact us within 7 days of the issue. Our team will investigate and determine eligibility for a refund.

2. Technical Issues

If significant technical issues prevent you from using our services and we are unable to resolve them within a reasonable timeframe, a refund may be granted.

3. Customer Errors

Please note that refunds will not be issued for customer errors such as:

• Purchasing the wrong service

• Change of mind after purchase

• Service not meeting subjective expectations after use

Non-Refundable Situations

We do not offer refunds in the following cases:

• Change of Mind: If you simply change your mind or no longer wish to use the service after purchase, a refund will not be provided.
• Used Services: Once you have used or fully accessed the service or content provided, we are unable to offer a refund unless there is a clear and verified issue with the service provided.
• Late Claims: Refund requests made outside of the eligible time frame (e.g., after 7 days) from the date of service purchase or delivery.

How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

1. Contact Us: Reach out to our support team at [support@quarkleads.in] or via our Contact Us page here.
2. Provide Details: Include your order details, such as purchase date, service purchased, and a clear explanation of why you are requesting a refund.
3. Assessment: Once we receive your request, we will review the details and assess the situation.
4. Refund Processing: If approved, we will process your refund within 14 business days. Refunds will be credited back to the original payment method used during the purchase.

Late or Missing Refunds

If you’ve been issued a refund but haven’t received it yet, please follow these steps:

1. Check your bank or credit card account to verify the refund status.
2. If you’ve done this and still have not received your refund, please contact us at [support@quarkleads.in].

Changes to This Refund Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

We encourage you to review this policy regularly to stay informed about our refund process.

Contact Us

If you have any questions about our Refund Policy or need assistance, please contact us by visiting our Contact Us page:
https://quarkleads.com/contact-us/